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I create all my products using new materials (unless otherwise stated). If for any reason an item is deemed faulty, please contact me within 7 days of receipt as all exchanges/refunds are handled individually on a case by case basis. Should for any reason the item be found faulty it must be returned within 7 days from contact date, unused and in it’s original condition. The cost of return shipping is the responsibility of the purchaser.
Refunds/ replacements will not be given if you:
- change your mind.
- order the wrong product.
- damage the product by misuse or by not following care instructions.
- claim damage that is consistent with normal wear and tear.
Any questions/ concerns please do not hesitiate to conctact me